Major Microsoft OneDrive Bug Randomly Deleting Files

I just wanted to post a quick warning to those of you who are using OneDrive to store files.  Today I noticed files randomly disappearing off my OneDrive directories on my laptop.  I have 2 OneDrive accounts, one for my business and one for one of my clients.

Files went missing from both OneDrive directory trees.  I definitely did not delete the files myself and I’m no where near running out of space on either OneDrive account.

I went to my online O365 account and found the files in the recycle bin.  I selected the files and clicked “restore” and the website said the files were restored.  They were no longer listed in the OneDrive recycle bin *HOWEVER* they also were not restored.

For a minute, I thought my files were forever deleted.  I finally took a look in my recycle bin on my laptop and the files were there.

In my mind, OneDrive is now forever branded as a nice shared temp directory.  I have many files over there that I absolutely cannot lose.  Add to that the fact that there is pretty much no way to contact Microsoft directly to ask WTF and you understand why I am furiously copying all of my files from OneDrive to a local storage device.

I did see some mention of a Windows 10 update causing files to disappear, but my understanding was this update was withdrawn.  The reality is that I can no longer trust Microsoft to protect my files, so although the premise of OneDrive is great, in my professional opinion, it is a ticking time bomb.


About Sam (12 Articles)
IT professional and entrepreneur with over 30 years of computer experience. He is a Founder and the Chief Engineer for Tech Savvy Leads, the makers of TSL Ping Tree. In addition to his role at Tech Savvy Leads, he provides senior level technology consulting services.

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